It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
HOW YOUR DATA IS COLLECTED
We use different methods to collect data from and about you including through:
(a) analytics providers such as Google based outside the EU;
(b) advertising networks; and
(c) search information providers based inside or outside the EU.
HOW WE USE YOUR DATA
Harrow BID (and trusted partners acting on our behalf) uses your personal data:
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
SHARING DATA WITH THIRD PARTIES
In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include the local authority, IT, delivery and marketing service providers.
We only allow service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls.
Other third parties
Aside from our service providers, we will not disclose your personal data to any third party, except as set out below. We will never sell data to other organisations for marketing purposes.
We may share your data with:
We do not transfer your personal data outside the European Economic Area (EEA).
How long do we keep your data?
We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years in accordance with HMRC rules.
We may collect the following information about you:
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you enter a competition. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
HOW WE PROTECT YOUR DATA
Harrow BID is committed to keeping your personal data safe and secure. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Our security measures include: –
You have the following rights:
If you wish to exercise any of the above rights, please contact us using the contact details below.
LEGAL BASIS FOR HARROW BID PROCESSING PERSONAL DATA
Harrow BID collects and uses personal data because is it necessary for:
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
In general, we only rely on consent as a legal basis for processing personal data in relation to sending direct marketing communications to members via email.
Members have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.
OUR LEGITIMATE INTERESTS
The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of Harrow BID, including:-
DATA PROTECTION OFFICER
We have appointed a Data Protection Officer to ensure we protect the personal data of our customers (and others) and comply with data protection legislation.
If you have any questions about how we use your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by
You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at www.ICO.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.