Darren Harman (Chair) – St George’s Shopping Centre
David Robinson (Vice Chair) – St Anns Shopping Centre
Kurt Jansen – McDonalds
Jay Patel – The Chocolate Room
Pankaj Patel – Vyman Solicitors
Stephen Spence – The Junction
Rajinder Nangla – Next
Maggie Staniek Fernando – Nando’s
Working closely with the public authorities and acting as an authoritative voice representing the interests of the business community, our aim is to ensure that issues affecting the town centre are addressed and dealt with promptly.
Our priorities are ensuring the maintenance of a quality trading environment; helping to sustain progress, development and investment; promoting and managing change and securing a timely response to market changes.
Three main executive sub-groups, composed of BID members and relevant members of the staff team, focus on specific aspects of the BID’s work and help the Board to make informed decisions on the direction of our work programmes.
The three groups are Marketing; Operations; and Harrow Business Against Crime. The frequency of their meetings is agreed by each group, some every quarter while others meet every month. If you are interested in joining one of the groups, or attending one of their meetings, please contact Laura Lyons on 020 8863 9933 or firstname.lastname@example.org.
An additional group provides an overview of the BID’s Finances & Governance.
FINANCE & GOVERNANCE
CHAIR: DARREN HARMAN
Finance and Governance group purpose:
Oversees budget setting, financial monitoring and staff matters
CHAIR: DARREN HARMAN
Operations Group Purpose:
Helps to ensure the area is safe and attractive by monitoring cleansing in the BID area and enables issues of concern to be raised with the BID team and council officers. Delivers seasonal flowers and other initiatives to enhance the presentation of the BID area. Currently also delivering a pigeon control program, footfall counts, and festive lighting.
CHAIR: DAVID ROBINSON
Marketing Group Purpose:
Creates a marketing strategy covering events, advertising and media that reinforces Harrow as a destination to internal and external customers. Maintains a website, provides visitor information and markets our key assets, commissions market research, develops the BID brand, and oversees member communications.
Aims to reduce and prevent criminality and anti-social behaviour by reducing the opportunity to commit crime by the legitimate and lawful gathering, collation, exchange and management of all relevant information.
Governance is discussed on a regular basis in meetings, and we work with a consultant who is well versed on BID protocols.
THE BID COMPANY
The Harrow BID Development Group was the proposer for the BID in Harrow Town Centre and with the successful vote to establish the BID, the Harrow Town Centre BID Company Ltd is the legal entity that runs its activities.
A Board of Directors, of between 8 and 12 members, is nominated and elected from/by the businesses which form the constituents of the district. The Board guides the work of the BID company with the support of four executive sub-groups.
LONDON BOROUGH OF HARROW
London Borough of Harrow is the billing authority in respect of the streets and property in the BID area. Two important legal agreements exist between the BID Company and the Council. An Operating Agreement provides the basis on which to collect the BID levy from the business constituents. A Baseline Agreement sets out the specification for town centre council services, allowing us to monitor these and ensure our own work is purely additional.
MEASURING OUR PERFORMANCE
Our work programme is evaluated by the following criteria and the findings are published in our annual report:
- Return on investment
- Business satisfaction
- Consumer research
- Quality of the public realm
- Investment in the town centre
The membership comprises BID levy payers and voluntary members.
Business occupiers liable to pay the Business Improvement District levy are admitted to membership in accordance with the BID Company’s Articles of Association.
Other businesses can be admitted as members, subject to BID Board approval, normally by making a financial (or in-kind) contribution or being of strategic importance to the delivery of the BID’s business objectives. Key groups include property owners and the Council. We encourage property owners as members, in order to promote a medium to longer term strategic focus for the BID’s work, complementary to our day-to-day, more tactically focused, activity.
The Harrow BID represents approximately 220 local business. For a complete list, click here.